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Merchant Terms of Service

Version: v4 | Effective date: September 20, 2026


1. Scope

These Terms apply to individuals and organizations posting recruitment information, purchasing recruitment promotions, or advertising on JobLook, together with the User Agreement and Privacy Policy. The service is operated by Yingbao Su. Contact: support@zhaogongzuoapp.com.

“Merchant” or “recruiter” means the account user operating these features; it does not mean the Platform has verified a business license, employer identity, or hiring credentials. You must be authorized to act for an organization and are responsible for information you submit.

2. Accounts and Listings

Account features require users to be at least 18 years old. Use an Apple or Google account you are authorized to control, provide an appropriate contact person's name, and keep recruitment and contact details current.

Update or close posts when a position is filled, recruitment stops, or conditions change. Editing, pausing, removing, or deleting an account does not immediately erase information already copied, forwarded, or saved by others.

3. Promotions and Display Rules

The Platform may offer the following digital services. Prices, duration, regions, and purchase availability are stated when you confirm the purchase:

Urgent labels can also arise from Platform campaigns or public-source information. Some unpaid listings may receive the same urgent display feature. No purchase guarantees a fixed number of views, inquiries, hires, or exclusive display.

The server manages adjustable ordering and display rules, and devices may personalize ordinary content. We honor core purchased benefits according to the description at purchase.

4. Free Posting and Refreshing

The current interface describes the free allowance, its period, and the minimum interval between free refreshes of a post. A free refresh updates the listing's ranking time; it does not purchase pinning or guarantee priority over active promotions.

Repeatedly posting the same position may harm the experience. Use editing or free refreshing while an existing listing remains valid. Do not use multiple accounts or automation to evade allowances or refresh limits.

5. Payment and Activation

Digital paid items in the app are individual Apple in-app purchases. There is no account balance or prepaid spending mechanism. Apple's system purchase sheet determines the final price, currency, and purchase confirmation.

Services activate after transaction verification and the corresponding operation succeeds. If you paid but benefits have not appeared, keep your Apple receipt and check order status or contact support. Do not repeatedly purchase to resolve the same issue. Pending, cancelled, or unverified transactions do not mean a service has been delivered.

Promotion time runs as described at purchase. Unless the purchase description or applicable law provides otherwise, voluntarily pausing, editing, or removing a post does not automatically stop the clock or extend its duration. Confirm the position, regions, and display conditions before buying.

6. Refunds and Service Problems

Except where applicable law requires otherwise or Apple approves a refund, fees for activated digital services are not refunded. Confirm the desired service before buying; disappointing recruitment results alone are not a promised basis for a refund.

Contact support@zhaogongzuoapp.com about duplicate charges, undelivered purchases, or other transaction issues. Apple's refund channel is https://reportaproblem.apple.com/. The Platform cannot decide an Apple refund on Apple's behalf and does not restrict statutory rights.

7. Benefits After a Refund

  1. When Apple confirms a refund, we may end the unused portion of that purchase. An extra-posting listing may be removed, and remaining pinning or urgent benefits may end early. No debt is recorded for portions already used; other independent purchases and normal features do not automatically become invalid.
  2. We verify refunds through Apple notifications, transaction receipts, or reconciliation. Notifications may be delayed, and cases that cannot be verified automatically require manual review.
  3. Documented refund abuse may lead to proportionate restrictions. We provide reasons and appeal opportunities where appropriate; contact support for review. A lawful refund request is not itself abuse.

8. Advertisements and Merchant Information

Ads arranged through the website or operational backend follow the regions, materials, dates, prices, and other written conditions confirmed by the parties. Nationwide and selected-city campaigns have different scopes; every selected city should be identified in the confirmed scope. Ads may rotate with other ads in the same region. Rotation is not an exclusive placement and does not guarantee that a specific ad appears first on every visit.

Caching, networks, and client versions may affect when updates arrive; changes are generally not simultaneous on every device. Contact us promptly to investigate and correct delivery errors, wrong contact details, or interruptions. We will not arbitrarily reduce confirmed campaign benefits through later ad updates.

Business hours are optional. When enabled, the interface uses New York time to determine call availability and may restrict in-app dialing outside those hours. Without a schedule, there is no time restriction. Merchants must provide accurate hours and numbers; an hours indicator does not guarantee someone will answer.

Ad content must be lawful and accurate, and you must have rights to provide its images, text, and contact details. Merchants are responsible for their goods, services, transactions, and performance.

9. Recruitment Content Rules

  1. Accuracy and completeness: the position must exist. Duties, employer, location, compensation, and benefits must not be fabricated or misleading. Describe transportation, out-of-area work, and other material conditions accurately.
  2. Equal opportunity: do not publish conditions that violate applicable federal, state, or local anti-discrimination laws or impose unlawful exclusion, harassment, or different treatment based on protected characteristics.
  3. Pay and employment requirements: determine and comply with the pay transparency, minimum wage, overtime, eligibility, and other rules applicable to the work location and recruitment activity. Disclose required pay ranges and conditions even if the app does not make a field mandatory.
  4. Lawfulness and rights: fraud, trafficking, illegal sexual transactions, and other unlawful recruitment are prohibited. Do not impersonate businesses, violate privacy or intellectual property rights, or make improper requests for fees or sensitive applicant information.
  5. Contact display: if you choose phone contact or both phone and messages, applicants can use the call button to dial your number. The number and contact person's name may also appear in shared text, recruitment posters, or public recruitment webpages. Message-only contact does not require a phone number for that method. Do not add numbers or private information to the description if you do not want them public.

10. Applicant Information and Communication

Supported features let you view job-seeker posts and receive messages, job seeker cards, and voluntarily sent phone cards. Use this information only for reasonable recruitment contact and communication, not sale, mass marketing, harassment, discrimination, or unrelated lists.

Applicant information is not confirmation that the Platform verified identity, qualifications, or work eligibility. Verify these matters yourself within lawful and necessary limits. A “Called” action record does not establish that the applicant agreed to an interview or employment.

11. Account Deletion, Removal, and Enforcement

You can manage or remove your listings or delete your account. Account deletion removes recruitment posts from display, and contact fields and other data are handled under the Privacy Policy. Deletion does not automatically refund purchases; unexpired benefits cannot continue through a deleted account.

For violations, we may remove content, restrict, or suspend relevant services, with appropriate appeal channels. Refund processing, record retention, and necessary legal responsibilities do not automatically end with content or account deletion.

12. Service Changes and Statistics

We may adjust features and future service conditions for safety, maintenance, or improvements. If we permanently discontinue an unfulfilled purchased service, we will offer a reasonable alternative or help arrange an applicable refund.

View, open, and contact statistics reflect recorded actions and may be affected by caching, repeat actions, networks, or devices. They do not represent verified unique applicants or completed calls.

For additional consumption information used in refund decisions, we currently provide no such data to Apple. Before adding such optional sharing, we would update the disclosure and provide a separate consent choice that is off by default.

13. Responsibility and Indemnification

To the extent permitted by law, we do not guarantee hiring results, applicant authenticity or eligibility, or uninterrupted service. Our total liability to you is limited to the fees you paid the Platform in the twelve months before the relevant claim arose. We are not liable for indirect losses or lost profits that may lawfully be excluded.

These limitations do not apply to our willful misconduct or gross negligence or exclude liability that cannot lawfully be limited. If a third party makes a claim because of your unlawful or infringing recruitment or ad content, or your violation of these Terms, the reasonable indemnification and defense arrangements in the User Agreement apply. You are not required to bear responsibility for the Platform's own fault.

14. Law and Language

Subject to mandatory law and consumer rights, New York law governs, and courts with jurisdiction in Queens County, New York handle disputes. A lawful, valid ad-specific agreement applies to the corresponding matters for that order.

Chinese and English versions are provided. If they differ, the Chinese version prevails, without affecting language rights or protections required by applicable law. The User Agreement governs updates, acceptance, and other general matters.

15. Contact

For posting, promotions, ads, refund verification, or appeals, contact support@zhaogongzuoapp.com. Include the relevant listing or transaction identifier and a description of the issue. Do not send full payment card details or account passwords.

User Agreement · Privacy Policy · Merchant Terms
Version v4 · Effective date 2026-09-20 · JobLook